How it works
Three steps, none of them yours
A customer joins in about twenty seconds, staff add a stamp in two, and the campaigns run on their own. Your staff learn the whole thing in one shift, and your till never changes.
- 01
They join
A customer taps their phone on the counter card, or scans the code on your window poster. They fill in a short signup form once, and your loyalty card installs into their Apple Wallet or Google Wallet in about twenty seconds. There is no app to download and no account to create.
Both routes install exactly the same card. Tap is faster, so it leads, but the poster code means nobody is ever turned away because their phone would not cooperate.
- 02
They earn
Your staff add a stamp from a phone or tablet the venue already owns. It takes about two seconds and sits outside the payment flow entirely.
Nothing is wired into your point of sale. There is no integration to build, no approval to wait for from your POS provider, and no new hardware on your counter.
- 03
They come back
This is the part that earns its keep. Four campaigns run in the background and pull people back before you would have noticed they had gone.
All four are built and switched on during setup. If you never log in again, they keep running.
Step three, in detail
The four campaigns that bring customers back
Built and switched on during setup, running whether or not you log in.
Birthday
An offer lands the week of their birthday. You set it once and never think about it again.
Win-back
When a regular goes quiet, they get a reason to walk back through your door.
Expiring reward
Two stamps off a free coffee and going cold? They hear about it before it lapses.
Quiet days
Tuesdays dead? Your slowest day gets a push, aimed at the people most likely to turn up for it.
Questions
Frequently asked questions about how JustTap works
Do customers need to download an app to use a JustTap loyalty card?
No. A JustTap loyalty card installs directly into the Apple Wallet or Google Wallet already on your customer's phone, so there is no app to download and no account or password to create. Your customer fills in a short signup form once, and the card appears in their wallet in about twenty seconds.
Do customers join a JustTap program by tapping or by scanning?
Both work, and either one installs the same wallet card. The JustTap counter card uses NFC, so most phones join with a tap. The window poster carries a scannable code for phones that will not tap and for customers who would rather scan. Nobody gets turned away at the counter.
Do I have to run the marketing myself with JustTap?
No. Your birthday, win-back, expiring-reward and quiet-day campaigns are built and switched on during setup. They keep running whether or not you ever log in. You can change them whenever you like, but nothing depends on you remembering to.
Does JustTap work with Square, Lightspeed, Tyro or Zeller?
Yes, JustTap works alongside every point-of-sale system used in Australia, including Square, Lightspeed, Tyro, Zeller and Impos, because it does not integrate with the POS at all. Staff add stamps from a phone or tablet the venue already owns. There is nothing for your POS provider to approve.
How long does it take to set up a JustTap loyalty program?
We build it for you, and your venue is live within a week of the first call. Training your staff takes about fifteen minutes, because adding a stamp happens on a phone or tablet you already own and there is no new hardware at the counter.
Easier to see than to read about
Paste your Google listing and we’ll build a working loyalty card for your venue, free, so you can install it on your own phone and see exactly what your customers will get.