Customer return, done for you
Bring them back before they become someone else’s regular.
Make the first visit the beginning of the customer relationship. We set up the wallet pass, agreed campaigns and staff process that let you continue that relationship after the customer leaves.
20 minutes. On your phone. Using one of your real promotions.
Wallet
The leak after the sale
You paid to win the first visit. What deliberately creates the second?
Social posts, good service and hope are not a repeat-visit system. Once customers leave, many businesses lose the direct relationship and pay to reach the same market again.
After the first visit
The customer leaves without a clear next reason to return.
When trade goes quiet
The owner can post publicly, but cannot reliably reach the regulars who missed it.
When a regular lapses
Nobody notices early enough to send a relevant reminder.
A direct customer relationship
Stay useful after the customer walks out
JustTap gives eligible customers a branded pass in Apple Wallet or Google Wallet and gives the business a permissioned way to continue the relationship.
Invite
At checkout, staff invite the customer to join. A counter tap or code opens the signup.
Save
The customer chooses to join and saves the business pass to the wallet already on their phone.
Return
Relevant rewards and messages create a clear reason for another visit.
Improve
Activity can be reviewed so the business can improve the reward, timing and staff routine.
The useful first step
A live customer experience, not a software tour
Your promotion before our pitch. Your phone before our dashboard.
The demo starts with your business problem and shows only the journey that fits it. No customer list is uploaded and no speculative account is built.
- 0–3 min
Understand the gap
Tell us which period has been quieter and what currently happens after a customer leaves.
- 3–9 min
Experience the customer journey
Save the tested demo pass, then receive the wording of one of your real promotions on your phone.
- 9–15 min
Check the operational fit
See the staff invitation, the simple visit or reward step and one relevant return journey.
- 15–20 min
Use your numbers
Test a transparent scenario, discuss the work on both sides and decide whether a next step makes sense.
What runs after launch
Four customer-return journeys, matched to a real reason
We build and switch on the agreed journeys during setup. Messages go only to eligible customers who have chosen to hear from the business.
Birthday
An eligible member can receive an agreed birthday offer at the right time.
Win-back
When a regular moves into a lapsing segment, they can receive a relevant reason to consider returning.
Expiring reward
A member approaching an expiring reward can receive a reminder before it lapses.
Quiet days
An agreed customer segment can receive a relevant offer before a quieter trading period.
Transparent scenario maths
What would a small change in return visits be worth?
Use your own inputs. This is an illustrative scenario—not a forecast, guarantee or claim that every visit is incremental.
Illustrative annual revenue
$21,600
associated with those visits
Scenario only: members × extra visits × average spend. It does not prove incremental lift and excludes rewards, costs, GST and other factors. We test the assumptions with you in the demo.
Where JustTap fits
Built for businesses where another visit matters
The best fit has a natural repeat cycle, enough customer traffic to build an audience and an owner willing to make the staff invitation part of service.
Cafés
See the planning assumptions, reward example and customer-return journey to validate for a café.
Bakeries
See the planning assumptions, reward example and customer-return journey to validate for a bakery.
Hair salons
See the planning assumptions, reward example and customer-return journey to validate for a hair salon.
Barbers
See the planning assumptions, reward example and customer-return journey to validate for a barber.
Bubble tea shops
See the planning assumptions, reward example and customer-return journey to validate for a bubble tea shop.
Juice bars
See the planning assumptions, reward example and customer-return journey to validate for a juice bar.
Managed, with clear ownership
We set up the system. Your team makes it part of the visit.
A poster alone does not build a customer relationship. The launch works when the technology, reward and staff routine work together.
JustTap handles
- We design your card and your rewards. You approve them.
- We set up Apple Wallet and Google Wallet. Nothing for you to configure.
- We build and switch on the agreed birthday, win-back, expiring-reward and quiet-day journeys that fit your venue.
- We print and ship your counter card and window poster, branded as yours.
- We train the owner and staff on the agreed customer invitation and service process.
- We watch the numbers and tune the campaigns as they run.
- We support you by email and chat, on Australian hours.
The business handles
- Choose a worthwhile, margin-safe reward or offer
- Invite eligible customers at the counter
- Approve campaign wording and honour the offer
- Nominate one person to keep the routine consistent
Results depend on customer choice, offer quality, staff adoption and consistent use. JustTap does not guarantee revenue.
Commercial fit
One monthly fee, scoped after the demo
The fee is quoted in Australian dollars for the agreed locations, customer journey and launch support. There is no setup fee; all inclusions and commercial terms are confirmed in writing before you decide.
See the experience
Start with the customer-return problem and a live demo on your phone.
Scope the launch
Agree the locations, reward, staff routine, campaigns and support required.
Decide with clarity
Receive the fee, inclusions, responsibilities and terms in writing.
Questions
What local business owners usually ask
Do customers need to download an app to use a JustTap loyalty card?
No. A JustTap loyalty card installs directly into the Apple Wallet or Google Wallet already on your customer's phone, so there is no app to download and no account or password to create. Your customer fills in a short signup form once, and the card appears in their wallet in about twenty seconds.
Do customers join a JustTap program by tapping or by scanning?
Both work, and either one installs the same wallet card. The JustTap counter card uses NFC, so most phones join with a tap. The window poster carries a scannable code for phones that will not tap and for customers who would rather scan. Nobody gets turned away at the counter.
Do I have to run the marketing myself with JustTap?
JustTap builds and switches on the agreed birthday, win-back, expiring-reward and quiet-day journeys that fit your venue. Your team still approves the offer and wording, invites customers, honours rewards and keeps the staff routine consistent.
Does JustTap work with Square, Lightspeed, Tyro or Zeller?
JustTap is designed to run beside systems such as Square, Lightspeed, Tyro, Zeller and Impos without a direct POS integration. Staff use a separate phone or tablet for the agreed loyalty step. The live demo lets you verify that workflow against your own counter process before proceeding.
How much does a digital loyalty program cost in Australia?
JustTap is a done-for-you service on a flat monthly fee in Australian dollars, scoped to your venue after the live demo. Setup, printed collateral, agreed campaigns and support are included, with no setup fee. Your exact fee and commercial terms are confirmed in writing before you proceed.
Why does JustTap cost more than a $29 loyalty app?
A $29 loyalty app gives you a login and leaves the work to you. JustTap is a managed service: an Australian team builds your card, writes and switches on your campaigns, and ships your printed collateral. You approve the setup rather than configuring it, and the campaigns keep running whether or not you log in.
How long does it take to set up a JustTap loyalty program?
The launch plan is agreed after the live demo and confirmed in writing for your venue. Setup includes the wallet pass, reward rules, printed joining points, agreed customer-return campaigns and staff training. Staff use a phone or tablet the venue already owns, so there is no new counter hardware to install.
What are the JustTap contract and cancellation terms?
Your service term, cancellation process and any data-export arrangements are set out in the written agreement provided before you proceed. We do not ask you to rely on an unwritten promise made during a sales conversation. Any handling or export of customer data remains subject to consent, privacy law and the agreed service terms.
The next useful step
Put one of your real promotions on your own phone.
We’ll start with the customer-return gap, show one live journey and use your numbers to decide whether JustTap fits.
20 minutes. No customer list. No payment details. No obligation.