Managed loyalty service vs DIY loyalty software
Self-serve loyalty software is cheaper every month and more expensive in practice, because the work does not disappear. It moves to you. This page lays out where each option genuinely wins.
Side by side
| JustTap | self-serve loyalty software | |
|---|---|---|
| Monthly cost | A flat managed-service fee, scoped to your venue | Usually a lower software-only feewins |
| Who configures the card | We do. You approve it | You do |
| Who writes the campaigns | We do, live at launch | You do, if you get to it |
| Printed counter card and poster | Included and shipped | You source and print |
| Staff training | Included for the agreed process | Help centre article |
| Time from signing to live | Confirmed in your implementation plan | As long as you takewins |
| Support | Implementation plus Australian email and chat | Depends on the provider and planwins |
| Control over every setting | You can change anything, but you don't have to | Full, immediatelywins |
4 of 8 rows go the other way. Comparative claims about named alternatives are kept accurate and substantiable, as Australian Consumer Law requires.
The verdict
If you enjoy this kind of work and have a free weekend, DIY software is genuinely cheaper and you should take it. Most venue owners do not have the weekend, and an unconfigured loyalty account earns nothing at any price.
Want to see it before you decide?
Save the tested demo pass, receive the wording of one real promotion and compare the practical staff journey with the alternative you are considering.